*We are Currently moving Towards ISO certification.
Pakanaka Lodge offers travellers the opportunity to relax and unwind in safety and style. Located in Harare, with easy access off the major highways, Pakanaka will bring you service, convenience and comfort.
The lodge is aptly reflecting our unique Zimbabwean culture and will give you a feel of what you may expect from Zimbabwe without stepping outside of our wall.
Pakanaka is a resting place that provides you the functionality of modern travelling, including free internet, tourist information and booking services, as well as unequalled hospitality.
Quality Policy Statement
Pakanaka Lodge is a modern and exquisitely furnished private Lodge which offers accommodation, conferences and intimate events to various local and international clientele.
The Lodge affirms that it is highly committed to providing high quality services with an aim to satisfy the needs and expectations of our valued Guests by ensuring that:
This policy shall be reviewed where necessary to ensure its continued suitability.
- It complies with the requirements be it guests, legislation, ISO 9001:2008 or requirements determined as necessary by the organization and continuously improve the effectiveness of the system.
- Objective are established and communicated to all work teams for their achievement.
- The policy is communicated and understood within Pakanaka Lodge.
- Our continuous efforts and planning will ensure that all our facilities and equipment are maintained to the highest standards of cleanliness, comfort and reliability for the benefit of our Guests and our business and the environment.
- The management and the staff are to always conduct themselves in a professional manner as defined by the Lodge Manuals and Procedures, thereby ensuring that the requirements defined by our Guests are continuously achieved and maintained.
Besides being modern and well-designed, Pakanaka Lodge provides all the essentials and extra comforts expected by todays business and leisure travelers.
Facilities & Services
- Visa, Mastercard and ZIMSWITCH available.
- 24-hour reception and concierge.
- 24-hour security.
- Laundry & dry cleaning services available.
- Complimentary High-speed Broadband & WIFI internet connections both in-room and in public areas
- LED Flat screen televisions all DSTV channels in every room as well as,SABC1, 2, 3 and E T.V
- All the rooms have solar geysers allowing hot water to be available at all times.
- Guests are welcome to help themselves at the coffee/ tea station at the Front office or in the comfort of their rooms
- Airport and city transfers and Car Hire
- Personal care and attention is given by our wonderful staff and our aim is to make each guest feel completely at home.
- We also offer Shuttle Services and Ancillary Services.
- A doctor; dentist; legal practitioner; hair dresser; beauty therapist are available on request.
- Fist Aid Kit available at the lodge.
- Gym available at the lodge.
- Treated and healthy borehole water, safe to drink running in all taps and showers.
Our Mhofu bar is open from 16H30 to 22H00.